KARIM, Sayit Abdul. Analysis On Cooperative Principle And Politeness Principle In Guest Complaining At X Hotel In Kuta-Bali. RETORIKA: Jurnal Ilmu Bahasa, [S. l.], v. 2, n. 2, p. 394–408, 2017. DOI: 10.22225/jr.2.2.2016.394-408. Disponível em: https://www.ejournal.warmadewa.ac.id/index.php/jret/article/view/68. Acesso em: 16 jan. 2026.