Saputra, Kadek Andika, and Gusti Ayu Sugiati. “The Role of Customer Satisfaction Mediates The Effect of Service Quality on Customer Loyalty in Online Transportation”. Jurnal Ekonomi dan Bisnis Jagaditha 10, no. 2 (September 20, 2023): 192–199. Accessed January 16, 2026. https://www.ejournal.warmadewa.ac.id/index.php/jagaditha/article/view/7921.