Perlindungan Hukum Bagi Konsumen Dalam Pengembalian Uang Yang Berbentuk Donasi Pada Minimarket
DOI:
https://doi.org/10.22225/jah.6.2.2024.142-147Keywords:
consumer protection, donation, minimarketAbstract
The practice of diverting customers' change to donations in minimarkets is an important issue in the context of consumer protection. The concept of the rule of law suggests that diverting consumers' money to donations violates legal principles. This research identifies two main problems: 1) Consumer protection arrangements related to donation refunds in minimarkets; 2) Forms of legal protection for consumers whose change is diverted into donations at minimarkets. The research method uses a normative legal approach with a focus on legislation and concepts. The results show that this practice violates the Consumer Protection Law, and is not in accordance with the Currency Law and Bank Indonesia Law. Consumers are entitled to a refund in the form of rupiah, in accordance with payments that exceed the selling value of goods or services. If consumers suffer losses, the Consumer Protection Law provides protection both preventively and repressively.
References
Dimyati Hartono, 2009, Problematik dan Solusi Amanden Undang-Undang Dasar 1945, PT. Gramedia Pustaka Utama, Jakarta.
Dewa Gede Ananta Prasetya, Anak Agung Sagung Laksmi Dewi, Ni Made Puspasutari Ujianti, 2022, Tinjauan Yuridis Industri E-Commerce Dalam Melakukan Kegiatan Transaksi Online, Jurnal Konstruksi Hukum, Volume 3, Nomor 2, Fakultas Hukum, Universitas Warmadewa, Denpasar-Bali.
Belinda Putri Herawati, Yohanes Suwanto, 2022, Pembentukan Peraturan Perundang Undangan Yang Baik Bagi Indonesia, Jurnal Demokrasi Dan Ketahanan Nasional, Volume 1, Nomor 2, Anggota Komunitas Debat, Fakultas Hukum, Universitas Sebelas Maret, Surakarta-Indonesia.
Johannes Ibrahim Kosasih, Anak Agung Sagung Laksmi Dewi, 2019, Problematka Hukum Perseroan Komanditer/ Commanditaire Vennootschap (CV) Dalam Ranah Hukum Bisnis Dan Perbankan, Cetakan Kesatu, PT. Refika Aditama, Bandung.
Luiter Lubalu, Anak Agung Sagung Laksmi Dewi, Ni Made Puspasutari Ujianti, 2022, Perlindungan Konsumen Terhadap Pembelian Item Digital Dalam Aplikasi Game Online di Indonesia, Jurnal Kontruksi Hukum, Fakultas Hukum, Universitas Warmadewa, Denpasar-Bali.
Chandra Adi Gunawan Putra, I Nyoman Putu Budiartha, Ni Made Puspasutari Ujianti, 2023, Perlindungan Hukum Terhadap Konsumen dalam Persfektif Kesadaran Hukum Masyarakat, Jurnal Analogi Hukum, Volume 5, Nomor 1, Universitas Warmadewa, Denpasar, Bali-Indonesia.
